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Jewellery Care Guide

Caring for your jewellery is important...

To prevent your metals, gemstones and pearls from scratching and tarnishing, keep your jewellery in individual boxes or soft pouches and store these in a cool, dry place.

As most metals will see surface damage when in contact with chlorinated water – it’s best to remove all jewellery when in the swimming pool. Titanium is the exception to this rule as it’s resistant to chlorine.

Keep all of your metal and gemstones well away from domestic cleaning products and avoid contact with things like perfume and hairspray.

jewellery care guide

Some extra tips …


The best way to keep your silver jewellery looking great is to wear it, as this stops it oxidising with the air and tarnishing.

If it comes into contact with water, dry quickly to avoid stains.

Yellow & Rose Gold

Yellow and rose gold should be kept in separate boxes or soft pouches to keep it from scratching.

Avoid contact with soap, as it can give gold jewellery a dull appearance though this can be easily polished with a specialist jewellery spray and a soft cloth.

White Gold

Most white gold items are enhanced with rhodium plating, giving a highly reflective white surface.

Over time, this surface may lose some brightness; this happens less frequently on items such as earrings and pendants that don't come into contact with other hard objects when worn.

Platinum Protection

Although platinum is durable, whilst wearing your platinum jewellery, it's best to avoid carrying out heavy chores, sports and other activities where it may come into contact with hard surfaces.

Even though daily wear may leave an impression on the surface, over a period of time it creates a natural, desirable patina over the outer surface that doesn't impair the quality of your jewellery. Any heavy marks can be removed by polishing.

Maintaining the sparkle of Gemstones

Ruby, sapphire, topaz or amethyst – all gemstones are precious.

As a general rule the following applies when caring for gemstones.

For a quick clean, wipe the stones with a soft cloth. However, some gemstones need to avoid contact with soap, water and liquid cleaners as they can dull the radiant colour of gems and cause erosion - if you are unsure of what's best for your jewellery, contact a member of staff.

Also avoid harsh chemicals including chlorine or detergents coming into contact with your jewellery, as they also may erode the stone and cause the colour to dull.

We stock a range of easy to use cleaning products, including sprays and wipes.

Regular polishing of all gold, silver, platinum and other jewellery with a specialist spray and a soft cloth, will keep it looking shiny and pristine.

Get in Touch

If your jewellery needs repairing or polishing, please contact us to arrange this.